Support
How can we help?
Choose the right support channel for your inquiry.
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For Ticket Buyers
Ticket self-service
Didn't receive your ticket? Issues at entry? Questions about transfer? Our self-service portal lets you resolve most things yourself.
- Resend ticket
- Transfer or rename ticket
- Refund requests
- Report entry issues
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For Organizers
Email support for organizers
Are you an organizer with technical questions, account issues, or need help with setup? Our team is available via email.
Business hours
Mon – Fri, 9:00 AM – 5:00 PM
Response time
Within one business day
Common questions are also in our FAQ
View FAQ