Your Ticketing. Your Brand. Your Data.
The ticketing platform for professional event organizers — no platform lock-in, no data handover, no hidden fees.
Nordlicht Festival
Fri Jun 28 · 6:00 PM · Harbor Park
Trusted by professional event organizers
Platform
Everything you need for professional ticketing
A complete event management platform for organizers who need control over every touchpoint.
Solutions
One platform. Four operating models.
Whether managed SaaS or deep API integration — Tickethead adapts to your infrastructure and brand.
Ticketing as a Service
Integrate Tickethead's complete ticketing infrastructure into your own product. REST API and SDKs. Full white-label.
Software as a Service
Run a fully managed, white-label ticketing platform under your domain. No infrastructure overhead.
Whitelabel Light
A lean, wallet-focused solution for organizers who need branded digital ticketing without the full platform.
Full Whitelabel
Full brand control. Your own domain, wallet, shop, and scanning — all under your identity.
Industries
Built for every event industry
From large festivals to cultural institutions — Tickethead adapts to the operational reality of your industry.
Testimonials
What organizers say
Professionals who switched to Tickethead for control, flexibility, and data ownership.
„Tickethead gave us full control over our ticketing. We own the customer relationship and the data — that was non-negotiable for us."
Event Director
Sports Austria Finals
„The white-label setup was seamless. Our visitors never noticed they left our platform. The onboarding team made everything smooth."
Head of Marketing
Vienna Cultural Festival
„Secondary market control was the deciding factor. We set the rules, we earn from resales. The old way of losing money to scalpers is over."
Festival Organizer
Independent Music Festival
FAQ
Frequently asked questions
Everything you need to know about the Tickethead platform, integrations, and getting started.
If you cannot find your ticket or it is not displayed in the app, there can be several reasons. Often the ticket was accidentally deleted or you are logged in with a different email address than the one used for the order. How to proceed: 1. Open events.tickethead.io 2. Log in with the email address you used for the order 3. Click the menu with your email address in the top right and select “Orders” 4. Select the relevant order or ticket You can then have the ticket email resent or convert the ticket type (only from PDF to digital) and resend the email. If your ticket still cannot be found, please contact support at support@tickethead.io.
In some cases our confirmation or ticket emails end up in the spam or promotions folder. It can also happen that a wrong email address was entered during the order. Please check the following: – Check your spam and promotions folder – Search your inbox for terms like “Tickethead”, “order”, or the name of the event If you cannot find an email: 1. Open events.tickethead.io 2. Log in with the email address you used for the order After logging in you can view your orders, resend tickets by email, correct your email address, and convert ticket types. If you cannot find an order there either, please contact support at support@tickethead.io.
Tickets can easily be transferred to another person in the app. Important notes on ticket transfers: Transfers are only possible if the organizer allows this feature. Whether a transfer is available therefore depends on the respective event. Below the QR code you will find the “Transfer” option. You can then enter an email address or scan another user’s wallet.
Please proceed as follows: Send an email to support@tickethead.io and ideally include the following information: – the email address of your Tickethead account – the name of the event (optional, but helpful) Our support team can then reset your wallet. Important: All purchased tickets are linked to your account. Once the wallet has been reset and you log in again, your tickets will automatically appear in the app again.
A cancellation or refund is generally only possible in certain cases. A refund is possible if: – the event was cancelled – the event was postponed – the organizer actively allows and has approved refunds or rebookings If you would still like to request a refund: Please write to support@tickethead.io and include your order number. Our support team will then check the options for your order.
Ready to take control of your ticketing?
Book a no-commitment demo and see how Tickethead fits your event operations. Setup typically within days.
No commitment. No credit card. Setup in days.